Frequently Asked Questions

To what areas do you deliver?
Currently deliveries are focused on Districts 9, 10 and 11. However, we will deliver to any area in Singapore to clients joining us for medical reasons. We are also looking forward to delivering throughout Singapore in the next 3 to 6 months.

Do you cater to people's food preferences and/or allergies?
When you go on our program, our first step is to create a personal food profile. You are required to provide accurate information about any food preferences, allergies, and dietary considerations. You will have choices. You can eliminate specific meat, vegetable or fruit from your meals. Our sophisticated software program will analyse the receipe content for the day and will segregate the likes and dislikes of our clients. We try to target our clients wishes as closely as we can so our system is tailored to you.

If I go out of town, how do I change my delivery dates and times?
We need a 48-hour notice to change your delivery schedule. We will redeliver your meals when you get back or credit you for the days you were off our program.

What if I go out for dinner?
You may skip our dinner on that evening and eat a balanced dinner on your own. And our lunches and dinners are often interchangable.

What if I am on medication?
We suggest consulting your physician before you start this or any other nutrition program.

How do I renew the program?
Before the end of your cycle, we will call and remind you that your cycle is about to end.

Do I eat my meal or snack even when I am not hungry?
Yes. The program is designed to maintain energy levels and avoid blood sugar swings, which can trigger hunger. Spacing out meals before you become hungry helps maintain blood sugar levels.

What if I get hungry throughout the day?
You should not be hungry throughout the day as our food program is designed to provide you with adequat food. All our programs are designed to control hunger while stabilizing blood sugar and insulin levels. If you are hungry after the first few days, speak to a Magic Meal Mobile staff member who can assist you by making recommendations and adjustments. Many vegetables, e.g., lettuce, cucumber, broccoli, cauliflower, are mostly water and fiber so a large amount can be eaten before there is any impact on your diet.

What if I wake up late and pick up my food late?
If you are late picking up your meals by more than two hours, please give us a call, we will be glad to send you some more food..

How long can I keep my food?
Food if kept in the refrigerator should be consumed within 48 hours.